Our services are performed behind-the-scenes, white-labeled, and branded as yours. Our staff documents everything in your EHR/EMR for ease of implementation and consistency. We utilize electronic patient engagement, combined with outbound calls to engage your patients. You donʼt pay us for our services until after youʼve received payment from the payor sources.

Our staff follows your policies and procedures. We can directly assess and highlight gaps in care at the individual patient level. We follow national standards directly linked to patient diagnosis, nationally adopted, and proven clinical workflows, and best-practice clinical intervention and treatment as directed by you, our client.

We improve patient engagement and service by leveraging best-in-class technology to communicate directly with patients (as an extension of the physician practice). This proactively engages patients to address any identified gaps and to ensure the overall care experience meets and exceeds patient expectations.

We enhance your financial health through full realization of revenue earned by closing care gaps, documenting all care provided appropriately, and proactively capturing quality care bonuses while avoiding revenue penalties. This enhanced financial stewardship posture will provide substantial economic benefits for your hospitals, clinics, and groups.

We make sure your providers and staff aren’t being overloaded by utilizing our Support Network (including fully vetted and credentialed Nurse Practitioners, Physician Assistants, and Medical Assistants) as a natural extension of your practice to close all patient care gaps without you having to hire additional staff members. We provide this staff at zero up-front cost and are only reimbursed after youʼve been paid for patient ser vices rendered.

Partner with MCH, and you're not just bringing on staff, you are closing gaps in care, engaging your patient population, improving your MIPS and HEDIS scores, and generating new revenue. You're choosing a partner committed to your growth, compliance, success, and the health of your patients and your bottom line.